Services
Every package has a fixed scope and fee, agreed before we start. Packages can be combined, and most providers start with one home before rolling out.
Call 0403 611 288 to talk through which package fits. You will get a fixed-fee quote in writing before we start.
AN-ACC Funding Health Check
For: Homes where funding feels out of step with resident acuity.
What we do
- Review current AN-ACC classifications against residents' current care needs and documentation
- Identify residents likely to qualify for reassessment and prioritise them
- Check documentation quality that supports accurate assessment
- Forecast the funding impact of reclassification
You receive
- Funding Health Check report
- Prioritised reassessment list
- Funding forecast model (spreadsheet)
- 60-minute debrief with your leadership team
We support providers to request reassessments where clinically appropriate. We do not conduct AN-ACC assessments and do not guarantee classification outcomes.
Care Minutes Recovery Plan
For: Homes below the total (215) or RN (44) care minute targets, or close enough to worry.
What we do
- Analyse rosters and payroll data against care minute targets by unit and shift
- Model your funding exposure under the sliding-scale arrangements
- Identify roster changes, skill-mix adjustments and recruitment priorities
- Set up a simple weekly tracking dashboard
You receive
- Care minutes gap analysis
- Recommended roster model
- Funding exposure estimate
- Weekly tracking dashboard + handover session
Registration Renewal Readiness
For: Providers in categories 4–6 approaching a renewal of registration audit.
What we do
- Gap analysis against the seven strengthened Aged Care Quality Standards
- Map your existing evidence to what auditors will look for
- Mock audit, including staff and resident/representative interviews
- Prioritised action plan with owners and dates
You receive
- Gap analysis report by Standard and Outcome
- Evidence register
- Mock audit findings
- Action plan + 30-day follow-up check-in
Commission Response Support
For: Providers who have received a monitoring report, non-compliance finding or request for information.
What we do
- Break down the findings and what the Commission needs to see
- Help draft a clear, evidence-based response
- Build a Continuous Improvement Plan with measurable actions
- Optional: monthly progress checks until actions close
You receive
- Response draft (your organisation submits)
- Continuous Improvement Plan
- Evidence checklist per finding
Compliance Solutions
For: Homes fixing a specific audit or monitoring finding — and needing to prove the fix has held.
Solutions
- Restrictive Practices & Behaviour Support
- Medication Safety
- Incident Management & SIRS
- Clinical Risk (Falls, Pressure Injuries, Weight Loss)
- Clinical Governance Reporting
Every solution includes
- Gap report
- Action plan
- Staff education session
- Tools and templates you keep
- Re-sample check
- Evidence pack for audit
Ongoing Advisory (Retainer)
Monthly review of funding, care minutes and Standards performance, plus priority access when something comes up.
Not sure which package fits?
Most providers know the pressure but not the starting point. In 30 minutes we can usually tell you which package — if any — would make the biggest difference first.